Because Everyone Deserves the Chance to Live Life on Their Terms

Our Resident Services Empower Independence

“Once housing is secure, we help residents build independence
and improve quality of life.”

— Katie Miglore; Vice President

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Empowering Residents Through Support
Our Resident Service Coordinators (RSCs) are licensed social workers on staff that help residents build their informal support networks.  RSCs also provide quality of life programming and additional support to our residents.

    • Health Care Resources

    • Mental Health Counseling & Services

    • Substance Abuse Counseling

    • Wheelchair Clinics

    • Physician Referral

    • Consult with Hospital Discharge Planners

    • Case Management

    • Power of Attorney & Living Wills

    • Life Alert Assistance

    • Prescription Benefits

    • Private Insurance Plans

    • Assistance with Medicare and Medicaid

    • Social Security/SSI/SSDI Assistance

    • Adult Protective Services

Two women having a conversation indoors, one wearing glasses and a purple polka dot shirt, and the other with shoulder-length dark hair wearing a red and black striped shirt.

Helping Residents Stay Securely Housed
Resident Service Coordinators (RSCs) help residents stay securely housed by guiding them through insurance, resolving conflicts, and connecting them with local support services when needed.

    • Employment and Education Assistance

    • Financial Planning and Management

    • Tax Preparation Services

    • Life Insurance

    • Assistance with Benefits

    • Lease Education

    • Application/Form Assistance

A man sitting and smiling interacting with a group of smiling children in a room, some of whom are touching his hands.

Guidance That Drives Growth
OTR residents achieve life-changing goals—like going back to school, finding jobs, and building independence. Our Resident Service Coordinators support them with guidance, encouragement, and access to resources.

    • Isolation Prevention

    • Socialization Activities

    • Special Recreation & Adaptive Sports

    • Tenant Council

    • Isolation Prevention

    • Conflict Resolution

    • Volunteering

    • Social Skills Training

    • Coping Skills

    • Independent Living Skills Training

    • Crisis Intervention/Support Counseling

    • Outreach Services

    • Advocacy

    • Fair Housing/Civil Rights Assistance

    • Intervention Requested by Management

See Our Impact